Warranty Policy
Warranty Coverage
Vistaget warrants your [Product Category/Name] against manufacturing defects and material failures for 2 years from the date of purchase. Covered services include:
Component replacement
Repair services
Replacement with a new product (if repair is impossible).
Warranty Conditions
To activate your warranty, ensure:
✅ Valid Proof of Purchase: Provide order confirmation or receipt.
✅ Non-Accidental Damage: Covers only malfunctions under normal use.
❌ No Unauthorized Repairs: Tampering by non-Vistaget technicians voids warranty.
Warranty Process
Step 1: Contact Customer Service Team
Email with:
Order number
Product issue description + photos/video
Proof of purchase.
Step 2: Assessment
Our team will respond within 24h to approve repairs or request further inspection.
Step 3: Resolution
Free Repair/Replacement: Covered under warranty.
Customer Responsibilities: Return shipping costs (if applicable).
What’s Not Covered?
Accidental Damage: Drops, liquid spills, burns, etc.
Unauthorized Modifications: DIY repairs or third-party alterations.
Out-of-Warranty Period: Issues arising after 2 years.
Additional Terms
International Orders: Warranty valid globally, but return shipping fees apply.
Replacement Parts: Genuine Vistaget components only.
Legal Rights: This policy doesn’t override local co nsumer laws.
Final Notes
Vistaget reserves the right to interpret this policy. We stand by our products and appreciate your trust!