Shipping Policy
Order Processing Time
Orders are processed within 1–2 business days after payment is received and confirmed. Please note that processing may take longer during peak periods or holidays.
Shipping Providers
We partner with a range of trusted logistics providers based on your shipping address, order size, and destination. These may include express couriers, regional carriers, and logistics services.
Shipping Costs
Shipping fees are calculated based on the weight, size, and destination of your order. All shipping costs will be clearly displayed during checkout before final payment.
Delivery Time
Delivery time will vary depending on your location and selected shipping method.
Estimated delivery windows will be shown during checkout. Please note that these are estimates that only delays may occur due to weather, customs inspections, or carrier disruptions.
International Shipping
We ship globally. International shipping times and costs vary by country. Customers are responsible for any applicable customs duties, VAT, or import taxes incurred upon arrival in the destination country.
Order Tracking
You will receive a tracking number once your order is shipped. You may track your order in real time using the provided tracking number after the order has been shipped.
Delivery Issues
If your order arrives damaged or with visible issues, please notify the courier immediately and retain all packaging for documentation. Then contact our support team so we can assist you promptly.
Undeliverable & Returned Packages
If a package is returned due to an incorrect address, refusal to accept delivery, or failure to collect the package, we will contact you for redelivery. Additional shipping charges may apply.
Address Modifications
Please ensure your shipping address is correct at checkout. If your order has already been shipped, address changes may not be possible and could result in additional fees or delays.
Policy Updates
We reserve the right to update our Shipping Policy at any time. Any changes will be posted on this page and will take immediate effect.
Should you have any inquiries regarding the shipping policy, please do not hesitate to contact our customer service team at any time.